ck333's Privacy Policy
This document explains in detail how your personal information is collected, why it is used, and how it is kept secure.
This privacy policy applies to all users of the ck333 platform. Please read this policy carefully before using the site. Continuing to use the site will be taken as your agreement to all the terms of this policy.
1. Introduction and Scope
ck333 takes the privacy of its users very seriously. This policy explains what types of information we collect, the purposes for which that information is used, and how it is kept safe. This policy applies equally to the ck333 website, mobile application, and other digital services.
As a resident of Bangladesh, you have rights over your personal information. We respect those rights and always aim to maintain transparency in how data is processed. ck333's Terms and Conditions and this privacy policy complement each other — together, both documents form the basis of the legal relationship between us and you.
2. Information We Collect
Various types of information are collected for account registration and service delivery on ck333. These are described by category below:
2.1 Identity Information
- Full name and date of birth
- National ID card or passport number (for verification)
- Mobile number and email address
- Address provided by the user
2.2 Financial and Transaction Information
- Details of deposit and withdrawal transactions
- Details of the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer)
- Account balance and betting history
2.3 Technical Information
- IP address and device type
- Browser name and version
- Time of site use and navigation patterns
- Cookies and session data
3. Purpose of Data Collection
ck333 collects and processes user information only for specific and legitimate purposes. The collected information is used for the following:
- To create, verify, and manage accounts
- To process deposit and withdrawal transactions
- To prevent fraud, money laundering, and illegal activity
- To verify that users are 21 or older — this is a mandatory requirement at ck333
- To provide customer support (via live chat and email)
- To improve site performance and personalise the user experience
- To comply with applicable laws and regulations
We never sell your information to third parties and do not independently supply it to any marketing company for advertising purposes.
4. Disclosure of Information and Third Parties
ck333 will not share your personal information with third parties under any circumstances, except in the following cases:
4.1 Service Provider Partners
We work with trusted partners to deliver core services such as payment processing, technical infrastructure, and security verification. These partners are given access only to the information required for their specific tasks and are bound by confidentiality agreements.
4.2 Legal Obligations
We may be legally required to disclose information in response to applicable laws in Bangladesh, court orders, or valid requests from government authorities.
4.3 Business Restructuring
In the event of a business merger, acquisition, or any other corporate restructuring, user information may be transferred to the new entity. Users will be notified in good time before any such change takes place.
5. Cookies and Tracking Technology
ck333 uses cookies and similar tracking technologies on the site. Cookies are small data files stored in your browser that help improve site performance and remember your preferences.
- Essential Cookies: These are necessary to maintain login sessions and ensure security.
- Functional Cookies: Used to remember language preferences and user-specific settings.
- Analytics Cookies: Collect statistical data to understand site traffic and usage patterns.
You can control cookies by changing your browser settings. However, disabling essential cookies may cause some core features of the site to stop working correctly.
6. Data Storage and Security
ck333 applies industry-standard technical and organisational measures to keep your information secure. All data transfers are protected using SSL encryption technology. Stored data is held in encrypted databases, accessible only to authorised staff.
How long your information is retained depends on legal obligations and service requirements. Even after an account is closed, some information may be retained for as long as legally required. Once the required period ends, information is securely deleted.
7. Your Rights
As a user of ck333, you have certain fundamental rights regarding your personal information:
7.1 Right of Access
You have the right to know what information we hold about you. You can request this information by contacting our support team via live chat or email.
7.2 Right to Rectification
You have the right to request correction of any information held on your account that is incorrect or incomplete.
7.3 Right to Erasure
In certain circumstances you have the right to request that your information be deleted. However, if there are ongoing transactions, legal obligations, or an active account, this request may not be fulfilled in full.
7.4 Right to Object to Processing
You have the right to object to certain types of processing of your information, particularly in the case of direct marketing.
8. Responsible Use and Protection of Minors
ck333 strictly prohibits anyone under 21 from registering an account or using the service. Information collected for age verification is used only for that specific purpose and is not shared with third parties.
If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed. We encourage all users to follow our Responsible Gaming Guidelines to maintain healthy playing habits.
9. Third-Party Links and Services
The ck333 platform may include third-party services such as game studios and payment gateways. These third parties have their own privacy policies, and responsibility for data protection after you enter their platforms lies with them. ck333 is not responsible for the privacy practices of third parties.
10. International Data Transfers
For operational reasons, your information may be stored or processed outside Bangladesh. In such cases, ck333 ensures that the recipient country maintains adequate data protection standards and that the security of your information is guaranteed through international agreements.
11. Policy Changes
ck333 may update this privacy policy from time to time. If any significant changes are made, users will be notified by email or through a notice on the site. The revised policy will take effect from the date it is published. Continuing to use the site will be taken as your acceptance of the new policy. We therefore recommend checking this page regularly.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact the ck333 support team. Our support is available seven days a week, 24 hours a day, in both Bengali and English.
- Live Chat: directly from any page on the site
- Email: [email protected]
For answers to common questions, you can visit our Frequently Asked Questions (FAQ) section, where you will find detailed information on many topics including accounts, payments, and security.